Digital transformation consultancy Storm ID has developed a new digital solution to help the Crown Office and Procurator Fiscal Service (COPFS) automate business processes to reduce significant human effort involved in transcribing video and audio statements.
Due to a legislative change, COPFS had a requirement to transcribe video and audio statements into text but undertaking this manually is a time consuming process.
The solution enables COPFS to securely and automatically convert audio or video case files into Microsoft Word documents, thereby enabling staff to focus on more added value activity.
It also leverages the organisations existing Microsoft 365 and Azure stack, using a powerful combination of Microsoft SharePoint for file storage and an automated workflow connecting to Azure Cognitive Services.
How the Automated Transcription Service works:
The solution enables COPFS staff to drop a video or audio file into a SharePoint folder which then triggers an automated workflow to make a call to an Azure Cognitive Service for transcription.
The transcription output is generated and converted to a Microsoft Word document and automatically added back into the COPFS SharePoint site.
The solution is a strong example of how AI can increase operational efficiency whilst also leveraging an organisations existing tech stack.
Stewart Cruickshank, Consulting Director at Storm ID said:
We believe leveraging the combination of Microsoft Office 365 and Azure Cognitive Services provides a strong framework for organisations to drive efficiencies in business processes across a number of AI use cases.
About Storm ID
Storm ID is an award-winning digital consultancy that partners with ambitious, forward thinking clients, helping them transform processes and experiences as well as re-imagine legacy business models. We help organisations identify opportunities from their data and implement new data-driven solutions to benefit both in-house company processes and the products they offer to clients.
About the Crown Office and Procurator Fiscal Service
The Crown Office and Procurator Fiscal Service (COPFS) is responsible for public prosecution in Scotland and plays a major role in the Scottish Criminal Justice System.