UX

Using documents, such as PDFs, to present content online is fraught with problems. Accessibility, usability and compatibility issues abound. Whilst some of these issues can...

How liable is your organisation if your content is not written in plain English? In part 3 of our content accessibility series, we’ve outlined the accessibility regulations...

Today (1st June) is Service Design Day. From the Service Design Network, “Service Design Day was launched in 2016 and is a day dedicated to service design enthusiasts...

Welcome to part 2 of our series on content accessibility. In part 1, we talked about: what plain English is why it’s important for government services In this...

For Global Accessibility Awareness Day 2022, Senior User Researcher and accessibility specialist Marie Moyles looks at the difference between the accessibility and usability...

Lead Content Designer, Hannah Collins, unpacks what plain English is and why it is important for government services. Part 1 of our series on content...

If you look at any organisation's strategy today, nine times out of ten you will find objectives or values around innovation. The ever growing captivation with innovation...

What is the digital carbon footprint? And how to improve a site's sustainability, while keeping it accessible? The internet contributes to 3.7% of global carbon emission....

Interested in being a content designer? Hannah Collins gives us the lowdown on a typical day at Storm. Hello, I’m Hannah and I work within the fast-growing user-centred...

What is a content designer and what do they do? Hannah Collins gives us the lowdown on her role at Storm. I have a hard time explaining my job to people. Last week I...