2 June 2023

Don’t think PDF, think ‘potentially different format’ instead

Using documents, such as PDFs, to present content online is fraught with problems. Accessibility, usability and compatibility issues abound. Whilst some of these issues can...

11 July 2022

Content accessibility part 3: plain English and the law

How liable is your organisation if your content is not written in plain English? In part 3 of our content accessibility series, we’ve outlined the accessibility regulations...

1 June 2022

Service design for government

Today (1st June) is Service Design Day. From the Service Design Network, “Service Design Day was launched in 2016 and is a day dedicated to service design enthusiasts...

27 May 2022

Content accessibility part 2: writing in plain English

Welcome to part 2 of our series on content accessibility. In part 1, we talked about: what plain English is why it’s important for government services In this...

18 May 2022

Accessibility vs usability: what’s the difference?

For Global Accessibility Awareness Day 2022, Senior User Researcher and accessibility specialist Marie Moyles looks at the difference between the accessibility and usability...

Content accessibility part 1: speak plainly

Lead Content Designer, Hannah Collins, unpacks what plain English is and why it is important for government services. Part 1 of our series on content...

29 April 2022

Sustainability is a must for the future of innovation

If you look at any organisation's strategy today, nine times out of ten you will find objectives or values around innovation. The ever growing captivation with innovation...

21 March 2022

Sustainability and accessibility: the new digital frontiers

What is the digital carbon footprint? And how to improve a site's sustainability, while keeping it accessible? The internet contributes to 3.7% of global carbon emission....

14 February 2022

A day in the life of a content designer

Interested in being a content designer? Hannah Collins gives us the lowdown on a typical day at Storm. Hello, I’m Hannah and I work within the fast-growing user-centred...

12 February 2022

Introduction to content design

What is a content designer and what do they do? Hannah Collins gives us the lowdown on her role at Storm. I have a hard time explaining my job to people. Last week I...




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